We made a Friday night dinner reservation for Victuals & Co and really pleased we visited!
Tucked away in an unassuming walkway in Deal, Victuals & Co is a real... read more treat. Upon entering the restaurant, social distancing guidelines were well kept to, with staff explaining systems in a professional yet friendly manner. Service the entire evening was excellent, all staff members were a joy. The food was delicious throughout all courses, especially the charred lettuce dressed with blue cheese (who knew?!) and my chocolate and cherry dessert, all very good value. There was a slight lack of ambience, but I suppose this is to be expected due to having to keep tables and diners apart currently, and it didn’t spoil the evening. It would be great to see a cocktail list introduced, then it really would be perfect. Looking forward to visiting again!

  When visiting Kent please book dinner or lunch in this nice restaurant. Small perfect menu with all type of options. Service was just amazing!!! Always taking care of details! Due... read more to COVID we had hand sanitizer at the entrance and our temperature taken. Also, there was a hand sanitizer in the table for your own use. It is a really delicious restaurant. Oh! And have the scallops as a starter yum!

  Just perfect! The care taken when we arrived to ensure we felt safe and extremely welcomed was amazing considering I had got the date wrong but it wasn’t a problem.... read more Food, wines, service from all the staff especially Rob was first class. We will be back soon for another visit and looking forward to it already.

  This was our first meal out in over four months and it did not disappoint. The starters beef brisket egg rolls and the scallops were great. The Fillet (medium rare... read more as recommend) was one of the best steaks I’ve had in England (combined with grilled blue cheese salad was Devine) - and the pork belly was just as good. The Raspberry soufflé was a great way to end the meal. On top of that the service was impeccable and their focus on ensuring the new Covid measures were taken serious was top notch. There wasn’t a single thing that I would change about the meal.

  Myself and husband chose Victuals for our first meal out since Covid lockdown. We had a fabulous meal the waiting staff were excellent attentive and knowledgeable.

We felt very... read more safe with our temperature being taken on arrival a long with hand sanitizer along with contact details taken.
There was lots of room between tables.

We are very much looking forward to our next visit.

  Despite covid restrictions we enjoyed a simply delicious meal to celebrate our wedding anniversary . Relaxed enjoyable ambiance & not too weird despite masks, friendly helpful welcoming staff. An excellent... read more meal scallops , steak and raspberry soufflé washed down with a glass of Malbec . Thank you for the best meal we have had in ages

  My wife and I went to Victuals for our wedding anniversary on 16 July. First time visit since under new ownership and from the phone call to reserve to the... read more last sip of cognac, we were treated fantastically by the whole team. A small table outside allowed for a cheeky pre dinner drink with team letting us test a couple of wines but not until we had our temperature taken and hands sanitised which made us feel secure and confident for our first meal out since lockdown began . Malbec and a fab white duly tested and bottles uncorked. Scallops with chorizo and black olives devoured. Fillet steak with awesome triple cooked chips and trimmings cooked to perfection and savoured. One cheeseboard for my wife and a raspberry souffle for me, accompanied by coffee and brandy - perfect way to end a meal. Service from the team was attentive but not intrusive throughout the evening, exactly as it should be. Fantastic. We have tried most restaurants in Deal in the last few years, but now we have a clear favourite. Well done Victuals. 100% recommendation from us.

  We came to victuals & co while we were in deal and I don’t think we’ve been to a better restaurant in the uk. We walked past the day before... read more our booked table and virona and Paul were there and so happy to see us and show us around, when we came for our meal the next day every member of staff was so happy and helpful. We were served by claudia and rob who we couldn’t fault. We had the steak and it was the best steak we’ve had in a long long time, and the raspberry soufflés was indescribable. The atmosphere of the restaurant was so lovely and calm, there was relaxing music and everyone followed the strict COVID rules without it impacting our experience. I honestly couldn’t recommend this restaurant enough. A must for anyone visiting deal if we could give it six stars we would!

Debi & Chris xxx

  Fantastic restaurant, absolutely delicious meal, the best food I have had anywhere for ages and I live in london.. each dish was an absolute treat - I would highly recommend... read more checking it out.

  Visited for lunch on Friday afternoon stunning food and wine as always.. excellent service can’t wait for our next visit!

  Enjoyed a fantastic evening for a special celebration.
The food, champagne and local wine were first class, really something special. The staff made our evening, with their recommendations and humour.... read more
I will definitely be visiting again.

  I would’ve left one star, but I did have a great steak here some years ago, however I understand it is under new ownership now anyway.

I took... read more the time to email Victuals (attached below) to offer feedback and see if they felt the resolution was fair. I got a call from Justin this afternoon who seemed a little hostile and defensive and informed me that a blue steak will be different from different chefs/kitchens; I thought a blue steak was supposed to be blue but I guess I was wrong and it must be subjective. He pointed out that he knows I had been in the restaurant industry which is correct (glad to be out), and I personally would’ve handled things differently, but each to their own.

Personally, I would’ve offered a gift card as a gesture of goodwill as well as discounting the uneaten meal to encourage someone back to show that it was an isolated incident, however it seemed as though he thought I was asking for a full refund but I hadn’t suggested anything, just a gesture to come back, sadly it felt more as though we weren’t welcome.

He was also quite indignant that I had questioned the capability of the waitress, but acknowledged she was new?

Anyway, here’s the email I sent, and you can get a steak cooked to perfection round the corner, you’re welcome.

“Just wanted to offer some feedback regarding our disappointing visit this evening.

I’m certain you’ll recall our table on “the bridge” as you called it, the service was largely poor with the young lady serving us seemingly not being that experienced.

The starters were nice but the mains were a huge disappointment. At £33 a steak I would expect them to be cooked to perfection, but as I mentioned l, mine was over cooked and although my wife’s was less overdone, it wasn’t blue as requested and she ate most of it simply because she was hungry, the remnants of the £33 steak were left. *Edit* I had taken one/two bites of the steak, eaten one “chip” and a mouthful of the bacon lettuce ensemble.

Were it not for the fact that my wife asked me to not make a scene I would of refused to pay at all. This was our first night out in over 8 months since having a baby, it was supposed to be something special, however we ended up at home before 10pm as, without wanting to sound dramatic, the meal had been ruined.

I appreciate that you offered to replace the steak, but in the time we spent waiting for a member of staff to pass by and eventually having time come downstairs to find someone, my wife had all but finished and I, like her, would’ve eaten alone. I can only assume the waitress was avoiding our area having just spilled a drink over another diner.

Were it not for the fact that I am sat here hungry and £85 lighter (plus babysitter cost) I wouldn’t have taken the time to write this email and simply not returned, I am certain this is an isolated incident with the food, but I can’t say I’ll be rushing back and sadly I doubt we will get the opportunity to do so anyway.”

  We were given a meal at Victuals as a present and my goodness what a present to get. The service is perfect, friendly without being intrusive and very efficient. The... read more food is very very good and we have recommended this restaurant to friends. We will without doubt be returning regularly.